Pricing & Payment FAQ
What is the difference between the free version and the paid version?
The free version has limits as described in this article. There are no limits with the paid/full version.
How do I purchase a team license?
Just add the number of users under Team in the payment form.
How are users in a team license managed?
Please read this article.
I bought an individual license, can I upgrade to a team license later?
Yes, you can add additional users under your management. More information can be found here.
Can I get a formal quote for our Purchasing Department?
Yes, you can download a quote from the payment form.
I paid but I still do not have access to the full version, why?
Usually payments are registered instantly and you can use the full version of the add-on straight away. However, sometimes the payment provider's system might take a few minutes to inform us that you have paid.
Does my payment provider (e.g., PayPal) email address have to match my Google account?
No, it does not matter which email address you use with your payment provider. The payment is always connected with the Google account you loaded the add-on from or the email address you enter in the payment form.
What if I have two Google accounts (e.g., andrew@work.org and andrew@gmail.com), do I have to pay for each account?
Yes, each license is granted to one account only. However, if you would like to grant access to a number of users you are eligible for a volume discount. You can calculate your discount by filling out the payment form.